Terms of service

These terms apply to purchases from Untold. For questions about a product or order, use our contact form.

Your order

Prices are shown in U.S. dollars. Applicable taxes and shipping charges are displayed before payment.

Please check your selected product, color, watch compatibility, wrist size, and delivery address before ordering. Products include only the items identified in their descriptions. Apple Watches shown with accessories are not included.

Availability and errors

If a product becomes unavailable or we identify a material pricing or product-information error, we will contact you before fulfilling the affected item. If we cannot fulfill your order, we will refund the amount paid for that item and any applicable shipping charge.

Delivery and returns

Our Shipping Policy and Return and Refund Policy explain delivery, cancellations, and returns. Bundle refunds are based on the discounted amount paid for the returned items. Nothing in these terms limits rights that cannot be excluded under applicable law.

Independent accessories

Untold is an independent accessories brand. Apple and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries and regions. Untold is not affiliated with, sponsored by, or endorsed by Apple Inc.